If you are under 16 years old, please talk to your parents, or the adults who are caring for you, and make sure that they agree with how you are sharing your information.
You should note that through our sites you may reach or be directed to other sites that relate to WFP Trust for India, such as the sites of our national committees (the various private charities around the world whose mission is to support WFP Trust for India). All those sites have their own privacy policies which follow the same key personal data privacy and protection principles as WFP Trust for India, but may have some differences.
What is Personal Information?
In brief: How do we protect your personal information?
- We will only use your personal information for the purposes described in this Policy and for no other purpose.
- We will not sell your personal information.
- We will not keep your personal information for longer than is necessary for the stated purposes except to the extent required by applicable regulations.
- We will take all reasonable and necessary technical and organizational measures to protect your personal information.
Special note for children
1. WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU?
Depending on how you interact with us, the personal information that we collect may include your name, postal address, email address, telephone or mobile number, social media name, your contact preferences, bank details, the date and/or year of your birth, and gender (where this is appropriate, such as when you register for a running event). We may also collect personal information about the donations you make to us, any actions you take as part of a campaign for us, or events that you register for or participate in, and details from any interactions with our support team. We may combine this information with information we gather during your general browsing from standard server logs (such as your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits). We do this to make sure our communications to you are appropriate and tailored – something we know means a lot to our supporters. We’ve set out some examples below.
Personal information provided when you contact us or create an account through our sites
- If you contact us directly, we may receive personal information about you. For example, when you contact our team, subscribe to a newsletter, request information, provide feedback, apply for a job, create an account or join a discussion group, we may receive your name, email address, postal address, phone number, and other personal details necessary for the purposes of addressing your engagement with us, as well as the contents of a message or attachments that you may send to us, and other information you choose to provide.
Personal information provided when you make a donation
- If you make a donation through one of our sites, you will be asked to provide certain personal information to help us process the payment and make sure that your donation goes where you intend it to go. For example, we may receive your name, email address, postal address, phone number, a record of your consent, and other information you choose to provide.
Publicly Available Personal information about you
- We may also gather personal information that is publicly available to build up a better picture of you and your interests, as well as behavioural data on digital platforms so we can consider how best to ask for your support. To do this we do research, which may include using third-party subscriptions, to help us understand things such as the demographic information associated with your postal code, an estimate of your age, information about directorships and shareholdings, employment and earnings as well as your charitable interests and giving history.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We may use your personal information:
To communicate with you
- If you have reached out to us with a question or feedback, we may communicate with you to respond to that question or feedback.
- We may communicate with you to provide you with access and use of the services you have requested or signed up to, such as newsletters and updates.
- If you have created an account with us under any of our sites, we may send you a message to check and see if there is any help we can give or check whether you encountered any problems. And we may reach out to you to verify if the email or postal address we hold for you is correct.
To fulfill administrative tasks, including processing donations
- We will use your information to keep a record of your relationship with us.
- We may use your information to process payments of donations and contact you about the payment transaction or donation and verify the payment transaction.
- If we have a contractual arrangement with you or your employer (and you have been named as the contact person), we may use your information to contact you about that contractual arrangement.
- We may also use your information to analyse and improve our website, services, products or information we provide to you.
To engage your support to advocate for children’s rights
- We may collect pledges of support for campaigns to stand up for children’s rights, like petition signatures or connecting you with your representatives so that you can contact them directly to ask them to take action.
To engage support from you and other potential supporters
- We may use your information to ask you to participate in surveys or research, to carry out and analyze research surveys, focus groups or other research methods.
- We may also use you and other supporters’ information, and combine it with other publicly available information, to create supporter ‘profiles’ and assess trends.
- We may also carry out research to identify individuals who have an affinity to our cause but with whom we are not already in touch. We use sources from the public domain, and our volunteer campaign boards and committees, to identify other individuals who may be able to support us or introduce us to others, usually at a major gift level.
- The purpose of doing so will be to:
- better understand you and our other supporters and to engage with you and them in appropriate and efficient ways
- to provide more targeted, relevant experiences for our individual donors, provide more awareness for WFP Trust for India’s work around the world, to be more transparent on how donors’ funds are being used, and to target similar profiles in different digital landscapes.
- In certain cases, we may use the information we’ve collected to conduct due diligence on all major gifts in accordance with our legal and regulatory obligations and internal risk management policies and procedures. This is to safeguard our reputation and to help us mitigate any associated risk.
To market directly to you
- We may use your information to let you know by email, telephone, SMS or post or through social media the latest news about our work for children and share with you how else you can help, where we have a legitimate basis to do so. These updates may include information on fundraising or campaigning for us, our range of WFP Trust for India-branded merchandise and other gifts, information on leaving a gift in your will, specific appeals as well as updates on our work with children.
- Where we don’t specifically ask for you consent to do this, we believe it is in our mandate and legitimate interest to let our supporters know about the latest news about our work for children and share with you how you can help. We only do this where we don’t believe sending these will impact your privacy or cause you harm or distress.
To facilitate your participation in a competition
- We may use your information to enable you to take part in one of our competitions.
- If you take part in one of our competitions, we may use your information to carry out the administration of the competition.
To protect our legal rights
- We may de-identify (i.e. anonymize) and aggregate information collected through our sites for statistical analysis and other legitimate purposes, including in research studies.
3. HOW DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information with our National Committee Partners and other partners, agents or service providers. They will only use your Personal Information for the purposes set out in the Section above.
We will only share your personal information with these partners if they provide sufficient guarantees that your personal information will be protected and kept secure, including in cases where those third parties are located in countries outside your country of residence. We will also take reasonable steps to ensure that the means of transfer of your personal information provide adequate safeguards.
We promise to always keep your details safe and we’ll never sell or swap your personal information with any other organisation.
We may provide your email address or mobile phone number to digital advertising or social media companies who work on our behalf, such as Facebook, Instagram, Twitter and YouTube. This is so we can
reach you and others like you with our latest news and information about how you can help keep children safe. This personal information is always provided in an encrypted format and is deleted immediately after use.
If you don’t want to see targeted advertising from us on social media, please refer to the instructions provided by the specific social media website or app, for example on Facebook, Twitter, Instagram, and Google.
4. HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
You can request more information about how we hold and use your information or make any other request in relation to your personal information, including withdrawing your permission to use your personal information, by contacting us at dataprotection@WFP Trust for India.org.
5. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We will only use and store your personal information for so long as it is required for the purposes it was collected for. How long personal information will be stored for depends on the personal information in question and what it is being used for, as well as whether there is any administrative or regulatory requirement for retaining the personal information. For example, we retain your personal information as long as necessary to comply with our obligations, including our obligations to you, to address any request by you (including to administer your donation), or to enforce our rights.
6. HOW DO WE KEEP YOUR INFORMATION SECURE?
We have in place reasonable commercial standards of technology and operational security to protect all personal data provided by individuals from loss, misuse and unauthorized access, disclosure, alteration or destruction. Only authorized personnel, who have been made appropriately aware of our privacy obligations, are provided access to personal information.
9. CONTACT US